EN
Chat & Bots

Realtime Voice

Realtime Voice is integrated directly into ForsaBrain through dedicated session, balance-check, and turn-saving endpoints. It is separate from Voice Bot and Voice Campaigns.

Before starting Realtime Voice

  • Realtime Voice must be enabled by the platform setting.
  • The realtime voice component must be available in the ForsaBrain interface.
  • The required realtime voice credit reservation must be available before a session can begin.
  • If credit verification fails, do not assume the voice session has started.

Use Realtime Voice in ForsaBrain

  1. Open ForsaBrain.
  2. Confirm that the Realtime Voice control is visible.
  3. Start the realtime voice interaction.
  4. Allow ForsaBrain to verify the required balance or credit state.
  5. Continue the realtime conversation after the session is created successfully.
  6. ForsaBrain saves supported realtime turns to the conversation state.
  7. End the session when the live voice interaction is complete.

Realtime Voice vs Voice Bot vs Voice Campaigns

  • Realtime Voice is for a live voice conversation inside ForsaBrain.
  • Voice Bot is a saved voice-assistant workflow with knowledge, behavior, language, voice, and optional phone-channel setup.
  • Voice Campaigns are outbound calling workflows that use a connected caller account, audience, timing, and provider execution.

Relationship to ForsaBrain modes

Realtime Voice is a dedicated ForsaBrain capability rather than a registered ToolRegistry action such as SEO Tool or WhatsApp Campaigns. Do not document it as a normal Plan Mode tool or as ForsaBrain Agent Mode.

Screenshots to capture

  • ForsaBrain composer with the Realtime Voice control.
  • Realtime Voice session starting.
  • Active realtime voice interaction.
  • Saved realtime voice conversation state.
Only screenshots from the live ForsaBrain Realtime Voice UI should be added.